All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Cloudy within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at cloudymattressus@gmail.com
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- L-Shape
Gel Dough® formula creates a softer, cooler memory foam
Ergonomic L-shape design supports neck and back
Replaces the need for multiple pillows
Washable, Tencel™ removable cover
Pillow measures 27 x 27 x 5 inches
The perfect pillow for side sleepers, the L-Shape Gel Dough® pillow has an ergonomic design that cradles the head while supporting the neck and back. This pillow is most commonly used for side sleepers and also used as a pregnancy pillow to relieve sleep discomfort or as a nursing pillow to ease back and neck pain. Dough® memory foam infused with gel beads creates a cooler, softer memory foam. Tencel™ removable cover with superior moisture-management properties aids in optimal sleeping temperatures.
Product Specifications
30 Night Trial
Shipping, Warranty, & Returns
Shipping
Our pillows ship from different states in the US, (it’s not sitting in a warehouse somewhere collecting dust!). The pillow, once compressed, will ship in a box directly to your door. We will send you an email with your tracking details as soon as your mattress leaves the building.
Return Policy
We understand that sometimes a purchase simply doesn't work out. So not to worry, if you are unsatisfied with your purchase or if you need to cancel your order, simply contact us via email (cloudymattressus@gmail.com) to request a return or cancellation, and we will gladly assist you.
What does the warranty cover?
This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling.
What does the Mattress warranty cover?
The Malouf mattress warranty is available for 10 years from purchase date. Customers must use a mattress protector on their mattress, or it will void the warranty.
Measurements & Dimensions
Pillow measures 27 x 27 x 5 inches
Return Policy
Accessories
All accessory returns (bedding, pillows, protectors, and toppers) must be initiated within 30 days of delivery. You can initiate a return if the product has a manufacturing defect or is damaged during transit. You will be responsible for all shipping costs associated with your return. If the product is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Mattresses
Mattress returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to a new mattress, we ask that you sleep on the mattress for a minimum of 30 days. If after that time you are not satisfied with your purchase, you may initiate a return.
Mattresses only qualify for a full refund if a mattress protector was used during the 100-day trial period. If the mattress is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Adjustable Bases
Adjustable base returns must be initiated within 100 days of delivery. Because it takes time for your body to adapt to an adjustable base, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase, you may initiate a return.
To be eligible for return, the adjustable base must be functional, clean, and undamaged. You will be responsible for all shipping costs associated with your return. Once it arrives, we will do an inspection of the base before initiating your return. If the adjustable base is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Limited-Time Promotion With 7i Adjustable Bed base
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