All returns (other than mattresses and adjustable bases) must be initiated within 30 days of delivery. You can also initiate a return if the product has a manufacturing defect or is damaged during transit. If the product is damaged when delivered to your home, you must contact Cloudy within 48 hours and provide proof of damage. You will be responsible for shipping the item back. To return an online purchase, send us an email at cloudymattressus@gmail.com
Get Additional 10% OFF by using this code | LABOR10OFF
- CarbonCool® + OmniPhase® LT
Carbon-infused foam moves heat away from the body
OmniPhase® phase change material absorbs and dissipates heat
Ventilated for increased airflow and breathability
Soft, supportive memory foam relieves pressure points
TENCEL™ mesh removable cover aids in optimal sleeping temperatures
Portion of purchase helps fight child sexual exploitation
The most advanced pillow-cooling technology available, Omniphase® phase change material provides continual temperature regulation with ventilation for superior airflow. Phase change molecules capture and release heat as needed to maintain the optimum sleep temperature throughout the night. To further the cooling properties, activated carbon infused in the foam creates a pathway to filter heat away from the head, face, and neck. Now you can enjoy the pressure-relieving benefits of memory foam while sleeping at the perfect temperature. Lastly, a TENCEL™ mesh cover creates a soft, smooth surface that helps control humidity while allowing maximum exposure to the Omniphase® coating.
Product Specifications
30 Night Trial
Shipping, Warranty, & Returns
Shipping
Our pillows ship from different states in the US, (it’s not sitting in a warehouse somewhere collecting dust!). The pillow, once compressed, will ship in a box directly to your door. We will send you an email with your tracking details as soon as your mattress leaves the building.
Return Policy
We understand that sometimes a purchase simply doesn't work out. So not to worry, if you are unsatisfied with your purchase or if you need to cancel your order, simply contact us via email (cloudymattressus@gmail.com) to request a return or cancellation, and we will gladly assist you.
What does the warranty cover?
This warranty covers any defects in the materials or workmanship, with the exceptions of excessive wear and tear, stains, misuse or improper maintenance, alteration or repair by unauthorized representatives, and damage resulting from transit or handling.
What does the Mattress warranty cover?
The Malouf mattress warranty is available for 10 years from purchase date. Customers must use a mattress protector on their mattress, or it will void the warranty.
Measurements & Dimensions
Queen 28"L x 16"W
King 35"L x 16"W
Return Policy
Accessories
All accessory returns (bedding, pillows, protectors, and toppers) must be initiated within 30 days of delivery. You can initiate a return if the product has a manufacturing defect or is damaged during transit. You will be responsible for all shipping costs associated with your return. If the product is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Mattresses
Mattress returns must be initiated within 100 days of delivery. Because it takes time for your body to adjust to a new mattress, we ask that you sleep on the mattress for a minimum of 30 days. If after that time you are not satisfied with your purchase, you may initiate a return.
Mattresses only qualify for a full refund if a mattress protector was used during the 100-day trial period. If the mattress is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Adjustable Bases
Adjustable base returns must be initiated within 100 days of delivery. Because it takes time for your body to adapt to an adjustable base, we ask that you try it for a minimum of 30 days. If after that time you are not satisfied with your purchase, you may initiate a return.
To be eligible for return, the adjustable base must be functional, clean, and undamaged. You will be responsible for all shipping costs associated with your return. Once it arrives, we will do an inspection of the base before initiating your return. If the adjustable base is damaged when delivered to your home, you must contact Cloudy Mattress within 48 hours and provide proof of damage.
Limited-Time Promotion With 7i Adjustable Bed base
00Days
00Hours
00Minutes
00Seconds
Ships directly to your home via FedEx and is ready to use 45 minutes after unboxing
Sizes & Dimensions
Queen 28"L x 16"W
King 35"L x 16"W